Feature
AI replies that answer in Arabic and hand off to your team
A profile-scoped assistant that speaks your customers' language and knows only your business.
Connect Wasl AI replies answer incoming WhatsApp messages instantly in Gulf and Saudi Arabic, drawing only on your own business profile. When a question needs a person, they escalate to your team with the full conversation, so nothing gets lost.
What does it actually answer?
The assistant answers from your business profile: your FAQs, working hours, services, and the details you have set up. A customer can ask when you open, what you offer, or how something works, and get a clear reply in seconds, day or night.
Because it draws on your profile and not the open internet, the answers stay accurate to your business. It is not a general chatbot that guesses, it responds with what you have told it about your company.
How does the handoff to a human work?
When a message goes beyond what the assistant should handle, it escalates to your team inside the shared inbox. Your agent picks up right where the conversation left off, with the full history in front of them.
The customer never has to repeat themselves, and your team never starts blind. The AI handles the routine, your people handle the moments that need a human touch.
Why profile-scoped, not a general chatbot?
The official WhatsApp Business Platform generally restricts open, general-purpose AI assistants on customer chats, and expects automated experiences to stay scoped to the business. Connect Wasl keeps the assistant scoped to your business profile, which keeps every reply relevant and helps you stay aligned with Meta's rules.
Connect Wasl is an approved Meta Tech Provider, so we set you up on the official platform and handle the technical work, and you pay Meta directly for messaging under Meta's terms. You connect your number through your own Meta Business account. Meta business verification is not required to start but is recommended because it raises your sending limits.
Built for Gulf and Saudi Arabic
Replies come back in natural Gulf and Saudi business Arabic, the way your customers actually write, not stiff translated text. It reads like a person from your market wrote it.
AI replies sit alongside your shared team inbox and no-code automation, so instant answers, human handoff, and follow-up flows all work together in one place.
What you get
Instant first reply on every incoming message
Natural Gulf and Saudi Arabic, not literal translation
Human escalation with the full conversation context
Answers drawn only from your business profile
Runs on the official WhatsApp Business Platform
Works with your shared inbox and no-code automation