Feature
One shared WhatsApp inbox for your whole team
Many people, one WhatsApp number, nothing missed.
Connect Wasl gives your team a shared WhatsApp inbox where several staff answer the same number together. Conversations are assigned automatically, tracked on a lead board, and you can run more than one number under a single account.
One number for the whole team
Instead of one phone passed between people, everyone works from the same WhatsApp inbox in the browser. Each new chat lands in one place, so no lead sits unread on a single device while the person holding it is busy or away.
You can keep the number you already use through coexistence, so customers reach you exactly where they always have while your team answers together behind the scenes.
Assignment and branches
New conversations are shared out with round-robin auto-assign, so each incoming chat goes to the next available person and no one is buried while others sit idle.
When you have separate teams or locations, routing sends a conversation to the right branch first, so the people who should handle it see it without anyone forwarding messages by hand.
The lead board
A built-in lead board acts as a light CRM. Every contact moves through simple stages, from new to replied to enrolled to lost, so you can see where each lead stands at a glance rather than scrolling back through chats.
Because the board sits next to the inbox, updating a stage or adding a tag takes a second, and the whole team shares the same view of who needs a follow-up.
Multiple numbers, one account
Multi-number workspaces let you connect several WhatsApp numbers under a single account, so different brands, branches, or lines all live together with no per-seat fees for adding teammates.
As an approved Meta Tech Provider, Connect Wasl sets you up on the official platform and lets you pay Meta directly for messaging, connecting through your own Meta Business account. Meta business verification is not required to start but is recommended because it raises your sending limits.
What you get
Shared WhatsApp inbox for many staff on one number
Round-robin auto-assign for every new conversation
Branch routing to the right team or location
A lead board to track new, replied, enrolled, and lost
Multi-number workspaces under a single account
Contacts and tags to organize every lead