WhatsApp Pricing in Saudi Arabia: What Changes in October 2026

Since 1 October 2026, service messages (your free-form replies within the 24-hour window) are billable at the utility rate, with the first 1,000 per business number per month free. Utility templates sent inside the 24-hour window are also billable, and the Saudi marketing template rate rose from SAR 0.1877 to SAR 0.2159. All WhatsApp fees are paid directly to Meta; we add no markup.

What changed on 1 October 2026?

Four changes took effect on 1 October 2026. First: service messages (non-template, free-form replies) that were previously free within the 24-hour customer service window are now billable at the utility rate. Second: the first 1,000 service messages per business number per month remain free; the allowance resets every month with no rollover.

Third: utility templates sent inside the 24-hour window, which had been free since July 2025, are now billable at their standard rate (SAR 0.0401). Fourth: the marketing template rate for Saudi Arabia rose from SAR 0.1877 to SAR 0.2159 on 1 October 2026, per Meta's official rate card.

All WhatsApp message fees are paid directly to Meta through your own Meta Business account. Connect Wasl is an approved Meta Tech Provider and adds no markup on message costs.

What to check now

  1. Make sure a payment method is on file for your WhatsApp Business Account (WABA) in Meta Business Suite. Without one, service messages are not delivered to your customers.
  2. Review your monthly message volumes with the calculator below to see the impact on your bill.
  3. If you need help planning or setting up your account, book a guided connect call with the Connect Wasl team.

How much does each message type cost now?

CategoryRate (SAR)
Marketing0.2159 (since 1 October 2026, up from 0.1877)
Utility0.0401
Service (free-form replies)utility rate, first 1,000/month free per number
Authentication (domestic)0.0401
Authentication (international)0.2240

Note: the rates above are from Meta's official rate card effective 1 October 2026, last checked on 3 October 2026. Always verify against Meta's official pricing page for the latest figures.

How to reduce your WhatsApp costs

  • Stay within the 1,000 free service message allowance where possible: your first replies to customers each month are free up to that threshold.
  • Let customers initiate the conversation so your replies use the service window rather than a paid template.
  • Batch utility notifications into a single message rather than multiple separate messages to reduce the number of billable messages.
  • Keep your templates approved and up to date to avoid send delays or the need to retry.
  • Estimate your monthly cost using the calculator before launching any campaign.

Frequently asked questions

Are WhatsApp service messages still free?

No. Since 1 October 2026, service messages are billable at the utility rate (SAR 0.0401). The first 1,000 service messages per business number per month remain free, and the allowance resets every month with no rollover.

What about utility templates sent inside the 24-hour window?

They have been billable since 1 October 2026. Before that, utility templates sent within the 24-hour service window were free (since July 2025). They are now charged at the standard utility rate of SAR 0.0401 regardless of when they are sent.

Do I need to do anything now?

Make sure a payment method is on file for your WhatsApp Business Account (WABA) in Meta Business Suite. Without one, service messages are not delivered to your customers.

How many free service messages do I get?

1,000 service messages per WhatsApp business number per month. The allowance resets every month, and unused messages do not roll over.

Does Connect Wasl add fees on top of WhatsApp message costs?

No. Connect Wasl is an approved Meta Tech Provider, and message fees are paid directly to Meta through your own Meta Business account. Connect Wasl charges a platform subscription fee for the inbox, automation tools, and support, not a cut of your Meta messaging bill.

How much does a Saudi marketing message cost now?

SAR 0.2159 since 1 October 2026, up from SAR 0.1877, per Meta's official rate card. The other Saudi categories did not change: utility and domestic authentication are SAR 0.0401.

Last updated: 2026-10-03